What a storm claim looks like on Cane Bay roofs.
Cane Bay's flat, open plantation gives a summer squall line or a tropical system coming up from Summerville nothing to slow it down, and the lots backing retention ponds in Sanctuary Cove, Waterside and Lindera Preserve take the gust straight across the water. Builder-grade shingle nailed at four per shingle is what blows off first, and hail on a young roof bruises granules that were never heavy to begin with.
We photograph every slope, separate storm damage from installation defects on a 2010s builder roof, write the scope in carrier format, and meet the adjuster on your roof. Because a Cane Bay roof is young, the carrier will look for a reason to call it a repair; the photos decide that, and a like-for-like repair in your ARC color or a full replacement in the same color both go through your neighborhood's review the right way.
What to do in the first 48 hours in Cane Bay: photograph the roof and the yard from the ground before anything is moved, write down the date and hour of the storm, call your carrier to open the claim, and do not let the first truck that pulls into Del Webb or Pine Hills after a storm put a ladder on your house. South Carolina law lets you choose your own contractor. We are on the roof within 48 hours of your call.
Hail is the Cane Bay storm most owners underestimate. A Berkeley County summer cell can drop hail that bruises a young builder-grade shingle without tearing it, and the granule loss shows up as bald spots and gutter grit a season later. The carrier will want a test square on each slope, and a first-cycle roof with bruising across the field is a replacement claim, not a repair, which is a fact the photos have to prove.
2008 to 2020s production homes across the whole plantation: one-story Del Webb and Four Seasons 55+ homes with simple hip roofs; two-story family homes in Lindera Preserve, Pine Hills, The Oaks, Carolina Grove and Sanctuary Cove with cut-up rooflines, multiple valleys and front gables; Old Rice Retreat and Waterside on the newer phases. Nearly all roofed in builder-grade architectural shingle on the first cycle, with builder ventilation and 5-inch gutters, and an HOA palette of grays and weathered wood tones.
Forty-five minutes from Mount Pleasant up Interstate 26 and Highway 176 to the Cane Bay entrance, with Summerville, Goose Creek and Moncks Corner on the same Berkeley corridor dispatch run.
(843) 802-9224Cane Bay prices track the published ladder. Most roofs here are not due yet; these figures are for a storm total loss, an early builder failure, or an owner who wants the upgrade when the builder roof reaches 15 to 20 years. Cut-up two-story rooflines with many valleys are priced for that detail in the written estimate.
Monthly payments from $116 with approved GreenSky financing. See the four packages →
What is included in every Cane Bay job.
Asked in Cane Bay.
Will a claim raise my premium?
Weather claims are generally treated differently from at-fault claims, but every carrier differs. Ask your agent before filing. We give you the documentation either way so you can decide.
How long do I have to file after a storm?
Most SC policies allow one year or more, but damage gets harder to prove as it weathers. Get it documented within weeks.
Do you waive deductibles?
No. That is insurance fraud in South Carolina. We price the job honestly and help you understand what the carrier owes.
How fast can you get out after a storm?
Inspections within 48 hours, sooner when a storm has come through. We photograph everything so the claim starts with proof.
What if the adjuster denies it?
We review their report against our photos and request a re-inspection when the evidence supports it.